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This Profile in Personalized Medicine highlights Chris Gilbert, PharmD, of People’s Custom Rx in Memphis, Tennessee – a PCCA member since 2016.
How did you get into pharmacy compounding?
I worked at People’s Custom Rx for three years in pharmacy school and came to love compounding. After several years, I got to come back, and eventually bought the pharmacy five years ago. The previous owner was a PCCA member, and I knew I had to be a member to help the pharmacy business continue.
What is your favorite thing about your job?
Getting asked, “Can you...?” and getting to say, “Yes, we can!”
When was the last time a patient thanked you?
Just the other day a patient needed some amlodipine tablets split in half. Even though we are a compounding-only pharmacy, I had what she needed and split them for her. She was very grateful. Sometimes it is the little things that make the biggest difference.
What is your most satisfying patient experience?
Working with a veterinarian at the Memphis Zoo to help a stingray with a wound. We used a Polyox® bandage formulation to help it heal.
What is your biggest "WOW" moment as a PCCA member?
The PCCA community of compounders. We try to help each other succeed while working through all of the regulations.
What is your favorite PCCA Base?
ZoSil®. It’s pet friendly and helpful to our veterinary patients.
What is your favorite PCCA program?
The Veterinary Symposiums. Of course, because of what we learn, but also because we get to go to a zoo!
What does “Compounding: It’s Personal” means to you?
The goal is to help an individual where they are and with what they need.
What is a piece of advice you would give to new compounders?
Get informed on regulations. Then, get involved and stay involved with professional associations.